I'd like to partner, how can I get in touch? 

Great! Feel free to email us at hello@sconsetsun.com

I have a press inquiry, who should I reach out you?

Wonderful! Feel free to email us at hello@sconsetsun.com

What payment types are accepted?

We accept Visa, Mastercard, Discover, and American Express, as well as Amazon, PayPal and Apple Pay

Where do you ship?

Currently we ship to all 50 states, and we are in the process of providing international shipping to select markets. 

When will my order ship?

After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am CST will not be shipped out until the next business day. If you order after 9 am CST on a Friday, your order will likely be shipped out on the following Monday.

How do I place a return or exchange? 

Sconset will gladly accept returns on unopened / unused orders placed within 15 days. Please see our returns/exchanges page for complete information. We only accept returns for items purchased through www.sconsetsun.com. If you purchased a Sconset item from a retail partner, please contact that retailer directly.

Please email us at hello@sconsetsun.com and we will gladly provide you with a shipping label. 

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and are processing your refund. The refund will automatically be applied to your credit card or original method of payment within 5 business days.

If you’ve been notified that you’re receiving a refund, but it has been more than 5 business days since the notice has been issued, please contact your bank. There is often a processing time before the refund is posted to your account.

If you have additional questions, please contact us at hello@sconsetsun.com.

Shipping

To return your product, you should mail your product to:

Sconset 

2819 Granville Avenue

Los Angeles, California 90064

 

 

Please contact hello@sconsetsun.com with any questions. We're happy to help!

 

How can I check on the status of my order?  

You can view order status on your Account page, which will be updated as soon as you are charged for your shipment and again once your order has shipped.

Can I modify or cancel my order? 

Orders submitted on www.sconsetsun.com process and ship quickly. We will do our best to modify an existing order if you email us at hello@sconsetsun.com, but we offer no guarantee that your order will be canceled or modified. Sorry for any inconvenience.

What should I do if my order is missing or something is wrong?

We're here to help! Please feel free to contact us directly at hello@sconsetsun.com